[solutions]

Hot Water That Doesn’t Drain Your Power Bill

Upgrade to a smart heat pump hot water system and cut running costs with government rebates applied upfront.
Rating
4.5
66 reviews
[about us]

Smart Hot Water Upgrades with VEU Rebates

Cut hot water costs and upgrade to efficient heat pump systems with government support.
Traditional electric hot water systems are one of the most expensive appliances to run. Smart heat pump hot water systems use renewable heat from the air, making them far more efficient.
Through the VEU program, Smart Upgrades helps eligible homes access hot water rebates up to $2,030.
[Why Switch to Smart Hot Water?]

Reliable Hot Water — Without the $50+ Monthly Bills

Old electric or gas hot water systems are expensive to run. Smart heat pump hot water systems use far less electricity, delivering reliable hot showers while significantly reducing energy costs.

With VEU rebates applied upfront, upgrading is simpler—and more affordable—than most households expect.

Lower power bills

Heat pump systems use 60–75% less energy than old electric systems.

Reliable hot water for busy households

Fast recovery and consistent temperature—even during peak usage.

Quiet, low-maintenance operation

Designed for long service life with fewer call-outs.

Perfect for moving off gas

A smart step toward an all-electric home.

Clear, Standard Pricing

We believe in showing real prices, upfront.

220 L All-In-One Heat Pump

From
$1,950
installed
Includes VEU rebates
Includes:
  • Supply of approved unit
  • Professional installation
  • VEU rebate applied upfront
  • Fixed price before work starts

270 L All-In-One Heat Pump

From
$2,250
installed
Includes VEU rebates
Includes:
  • Supply of approved unit
  • Professional installation
  • VEU rebate applied upfront
  • Fixed price before work starts

300 L All-In-One Heat Pump

From
$2,450
installed
Includes VEU rebates
Includes:
  • Supply of approved unit
  • Professional installation
  • VEU rebate applied upfront
  • Fixed price before work starts

Why Smart Families Choose Smart Upgrades
for their Smart Hot Water Upgrade

Reliable hot water, lower energy bills, and VEU rebates applied upfront—without the stress or sales pressure.
VEU Rebates Applied Upfront
Eligible homes can access significant VEU rebates, reducing the upfront cost. We apply the rebate directly to your quote, so you see your final price before you decide.
Slash Energy Bills
Enjoy hot showers without stressing about the bill. Smart systems deliver consistent temperature with far lower energy use.
Future-Ready & Gas-Free
Perfect for households looking to move off gas, reduce reliance on fossil fuels, and future-proof their home as energy prices rise.
Quiet, Modern Operation
Modern heat pump systems are quiet and compact, with careful placement to avoid noise near bedrooms or neighbours.
Professional & Safe Installation
Our A-Class licensed technicians specialise in multi-split systems. You get full compliance, no corner-cutting, and your investment is protected.
Long-Term Peace of Mind
Enjoy long-term peace of mind with a 5-year workmanship warranty, manufacturer warranties typically lasting 5–10 years, a 30-day post-install check-in, and local support.

Check Your Eligibility

VEU Rebates Won't Last Forever
Victorian property over 2 years old
You’re replacing an old ducted gas system
Installation is done by a VEU-accredited provider
The new system is approved and energy-efficient
[TESTIMONIALS]

The Trust We've Earned

[TESTIMONIALS]

The Trust We've Earned

Rating
4.5
66 reviews
John Foe
January 24, 2026
Very professional service from start to finish. Beat any quote i got and was available the quickest. Very happy
Tony Chung
January 15, 2026
Amazing. Came in to quote one week. 6 unit Midea multipoint split system installed one week later. I have successfully programmed all ACs to my iPhone. Really easy once the correct app is downloaded. Amazing price and family is really happy. Thank you Madhvik and team for such a great experience. The install guys wiped down everything and...
Tarlochan
January 8, 2026
Had a great experience with Smart Upgrades. Especially thanks to Sujal the sales consultant. He was very professional, clear and helpful from start to finish responding everytime. We received the quotation on the same day and the air conditioning with electric heat pump was installed within the same week. The whole process was smooth and ...
G K
December 28, 2025
I am recently installed split system with Smart Upgrade. The service provided by Anshi is incredible. She is so lovely and grateful. I even recommended them to my family and friends.
GL L.
December 20, 2025
I had a great wonderful experience with Smart Upgrade. Anshi is so nice to deal with. Their team are so professional for installation. I'm so impressed with their service and would highly recommend them.
Isa Noureddine
December 18, 2025
Excellent work, very swift with organising and installing AC very happy. In particular Vinnay was of great assistance
Maricel Laird
December 18, 2025
Thanks Smart Upgrades, highly recommend this company, everyone in the team are lovely! Great affordable price. Shaun, Bailey and Ben did an amazing work on installing the aicons, highly recommend them! Thanks! ☺️
Chathurange Jayasuriya
December 12, 2025
Maddy was really helpful, Ben, Shawn, Bailey did a fantastic job with with installation, finished job within few hours! Recommend their services!
Kingsley Nugegoda
December 10, 2025
Smart upgrade have been excellent. Got my A/C. and battery installed by them. Completed on time and the after sales service has been excellent. Happy to recommend.
Sharon C
December 10, 2025
I have used Smart Upgrades for a few jobs installing split systems and found them to be very professional with good clear communication and Vinay in particular was very helpful and able to address any questions I had . They were reliable and they completed the installations in a quick turn around time . Jobs were left clean and the insta...
Cihan Onal
December 3, 2025
Installers: Ben, Shaun, and Bailey These guys did a fantastic job. Communication was easy and professional throughout, and they cleaned up after themselves and removed all rubbish — something that’s unfortunately rare these days. I was initially assigned different installers who came across as arrogant and insisted there was no way ...
Palak Gupta
November 30, 2025
I recently had my solar batteries installed by SMART UPGRADES, and I honestly couldn’t be happier with the whole experience. From the very beginning, the team was professional, transparent, and extremely kind. They explained everything clearly, answered all my questions with patience, and made the entire process super smooth. The install...
Ansh Kotadiya
November 29, 2025
We had SMART UPGRADES install solar batteries at our business, and the experience was excellent from start to finish. They provided a full package at a surprisingly great price, and the installation team was professional, respectful, and knowledgeable. Everything was done on time and works perfectly. Very happy with their service. I will ...
Tarun Chanana
November 16, 2025
I recently dealt with Maddy at smart upgrades and I must say he is very professional and gave us great customer service. He was patient with all our questions and never even once made it feel like a pushy sale. Once we decided to upgrade, the process was really smooth with Maddy keeping us up to date and even follow up after the installat...
Kay Cho
November 16, 2025
The best installers and very professional people. So happy for them from the quotes, installation and the best price 💖 …
Raji Modi
November 11, 2025
I had a great experience with SMART UPGRADES. They handled my solar battery installation quickly and professionally, and the staff were genuinely kind and helpful throughout the process. They explained everything clearly and made sure I understood how the system worked. Really happy with their service. Much Recommended👍🏼 …
heli Kheni
November 9, 2025
If you need an air conditioner, go with SMART UPGRADES! They were a pleasure to deal with from start to finish. Every staff member I spoke with was professional and kind, making the entire purchasing decision easy and stress-free. The value for money is exceptional—I got a complete package installed for a very cheap price that beat out al...
Frank Holzer
November 8, 2025
We have no hesitation in recommending Smart Upgrades to family friends and others. Sam the initial contact from the company has been extremely helpful throughout the entire process. Sam responds in a timely manner and takes the time to explain any queries we have had. Sam is a credit to the company. The installers (team of 4 ) were f...
Aksha Kikani
November 7, 2025
I had a wonderful experience with Smart Upgrade. Their team helped me choose the right lights and installed everything perfectly. They were very polite, knowledgeable, and easy to communicate with. The best part is that their prices are extremely affordable without sacrificing quality. Truly a reliable and trustworthy company. I’m genuine...
Amit panjeta
November 6, 2025
Smart Upgrades provided an outstanding service from start to finish. Their workmanship is exceptionally clean, and the installation was done perfectly with great attention to detail. What truly sets them apart is their supportive and knowledgeable team — they take the time to explain everything clearly and are always available to answe...
My Independent Respite Adventure
November 5, 2025
Bailey, Shaun and Ben were amazing — very respectful, reliable, and they cleaned up all their rubbish. They did an outstanding job, and I’ve already referred them to my family. Highly recommended! Thank you so much guys
Janine Franzi
October 26, 2025
Our home was recently upgraded to Midea split systems through out as our gas ducted heating was costing us too much to run. Vinay was fantastic in advising what was needed at a very affordable cost. The installers were simply magnificent. Very professional.
Frazer Thompson
October 25, 2025
I initially enquired through facebook because I thought the advertised price had to be clickbait. Five minutes later I recieved a call from Anshi to book in for a quote. Giulia and Vinay came to my place on a public holiday and the quote was indeed legit, plus GST. One week later and I have a five head multi split installed, all working ...
361 wheels and tyres
October 18, 2025
It is nice to deal with Vinay regarding solar battery and aircon installation at my premises, Easy to deal with and quality work makes me to write this review regarding them so everyone can get work done from these guys stress free and organised. Well done guys.
Gia S
October 16, 2025
I’m very impressed with the work done by Smart Upgrades. The process was seamless, the quality was excellent, and the pricing was very reasonable. I’d happily recommend them to anyone.
D
October 15, 2025
I got Media aircons and they are working amazing. The services provided by the sales agents was up to the mark they were so cooperative and delivered tremendous services. Highly recommend!!
Elyas Abbass
August 14, 2025
I used this company for two of my properties and the service and advice they provided was excellent. We will definately use them again. Highly recommended.
Taha Lotia
August 10, 2025
Recently got Air cons installed with Smart Upgrades team. Process was quotation to Installation was smooth. Thank you Vinay for the seamless experience and prompt responses. Post installation had a minor issue but again Vinay and the installation team came through and got the issue promptly resolved.
Surbhi Sharma
May 22, 2025
We had a fantastic experience with Smart Upgrades while choosing the right air conditioning solution for our home. Vinay was incredibly knowledgeable and patient, taking the time to explain what would work best for our needs and, just as importantly, what wouldn't. His honest, detailed advice helped us make an informed decision with confi...
Dalal Abboud
May 13, 2025
I have had birh ducted heating and evaporative cooling removed and replaced with a refrigerated system installed they did the best job. Best thing I have done. Thankyou smart upgrades for your services.
Hiren Patel
May 11, 2025
Give very accurate and economical advice which fit for our budget and purpose. Delivery of service is very smooth and quick.
Joshua Sorto
May 9, 2025
Very affordable and efficient service, all was setup within 2 days of contact. Work was a good level. Thanks again Vinay
Vu Duong
April 21, 2025
I am very happy with the service of smart upgrade. The team installation have done a wonderful job and guided me to understand how the duct system work. Especially, Vinay have helped a lot until the end of the installation. Compare with the multi head units air conditioner that we have it is so quiet and cool the whole house and with wif...
Jack PV
April 10, 2025
From the initial contact to the quote and installation Smart Upgrades from Hoppers Crossing were a pleasure to deal with. We are located in Ballarat and being a two storey house, the installation was always going to be a challenge. We were getting away from the existing gas central heating and Suarav contacted us after my inquiry on the...
Christine Grioli
April 6, 2025
The installation process was quick and smooth. The team are awesome .. thanks Vinjay and Russ. I had issues with the unit, which was a bit of bad luck . But the after care team was amazing. They dont hesitate to call there teams in and the midea crew to work out the fault. Turned out to be a faulty unit . They replaced rue unit no questi...
Naveen Chaudhary
March 30, 2025
Recently upgraded from ducted gas to Midea ducted refrigerated heating and cooling with smart upgrades.The work was completed quickly and efficiently. Vinay explained everything in detail and ensuring I took full advantage of the rebate, which saved me a lot of money. Overall, I’m very happy with the service and the system’s performance. ...
Rocky Versaci
March 18, 2025
Amazing job .quick ,friendly and finally someone that’s said it’s not to hard and know what they doing very impressive Thanku
Nabil Rezkalla
March 15, 2025
Venay was very good sales and he did what he always promises very good deal and good job thanks Venay for the deal
chinju george
February 22, 2025
I recently had split systems installed under the government scheme by Smart Upgrades, and I must say, the entire process was smooth, fast, and highly professional. Vinay was fantastic, offering expert advice and carefully assessing what my home needed. He was also very patient in answering all my questions. The installation was seamless ...
Tim White
February 16, 2025
Fantastic price and install works a treat. Our house is wonderfull no matter what the weather now. Appreciate it
Manna Mehdi
January 21, 2025
Very happy with the service provided by Smart upgrade. Their communication was clear and precise. Installation date was fixed quickly and they have a very efficient and tidy installation team who did the job very well. I wish them all the success and highly recommending their service
Miles Ma
January 17, 2025
I look into 2 things for AC installers: 1. Will there be any gas leaking? 2. How is the service after installation? Answer 1: 0 out of 10+ units leaked, after 6 months usage, all units survived winter and summer. And these Midea units are surprisingly strong. Answer 2: I had a motel room leaking water from the indoor unit, reported ...
Rusha Solanki
January 10, 2025
Working with both the company and Vinay was a seamless and stress-free experience. The team arrived on time and performed their work with great professionalism. Choosing them for our Split AC installation was definitely the right decision.
Gourish Gurjar
January 8, 2025
I got my gas ducted heating with media multi split 18kwh system. it was very prompt and easy process. Loved the work, great product
Akshit Gahlayan
January 7, 2025
Highly recommend team at Smart Upgrades. Very professional, the process till installation was smooth and regular visits to make sure Aircon is working properly.
Lisa Munn
January 5, 2025
I was very impressed by the standard of work done at my property. The service guys were really friendly and professional and did an amazing job and cleaned up after themselves. I would recommend them to everyone getting split systems installed.

Terms & Conditions Apply.

Rebate amounts vary based on system type, eligibility,
and are subject to change at any time.

[Brands We Install]

Quality systems that meet VEU and Federal requirements.

Trusted by 1000+ Melbourne families and businesses for reliable, energy-efficient solutions.
[Help & Support]

Frequently
Asked Questions

Clear answers about rebates, eligibility, pricing, and what to expect—no surprises.

A smart hot water system is a high-efficiency heat pump hot water system that uses electricity to move heat rather than generate it. This means it uses 60–75% less energy than old electric or gas hot water systems—without sacrificing comfort.

The Victorian Energy Upgrades (VEU) program offers rebates when you replace an old, inefficient hot water system with an approved high-efficiency model.
We check your eligibility, calculate the rebate, and apply it upfront to your quote—so you see your final price before you decide.

Modern systems are quiet and family-friendly. We also consider placement carefully to minimise any noise near bedrooms or neighbours.

Most installations are completed in one day.
We give you a clear arrival window, work efficiently, and clean up before we leave.

  • 5-year workmanship warranty on our installation
  • Manufacturer warranties (typically 5–10 years, shown on your quote)
  • 30-day post-install check-in
  • Priority support if something goes wrong

Call us. We fix our work free under warranty and help manage any product warranty claims—no run-around, no call centres.

Book a free home energy check.
We’ll confirm eligibility, explain your rebate, and show your final fixed price—with no pressure to proceed.

Why Choose Smart Upgrades?

Fixed Pricing, No Surprises
Every quote shows all costs and rebates up front, so you know exactly what you’ll pay — no hidden fees, no guesswork.
Government-Backed Rebates Applied Upfront
We specialise in rebates and make sure eligible savings are applied before you pay — not months later. Energy
Licensed Local Installers
Our technicians are experienced, licensed, and respectful of your home — no random subcontractors. 
Real Ongoing Support
Installation is just the beginning. We’re here for warranty help, questions, and performance checks long after the upgrade is complete. 
[Think Smart. Save Big.]

Ready to Cut Your Hot Water Bills?

Enjoy reliable hot water with lower running costs, backed by VEU rebates and local installers.
[leave a message]

Start Your Energy Upgrade, Contact Us Now!

Start with a free home energy check and receive honest advice, clear rebate information, and a fixed-price quote—before you commit to anything.
Connect With Us

Connect with us